Influence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan

doi:10.4018/jgim.2011040104

科研成果详情

发表状态	已发表Published
题名	Influence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan
作者	Lee, Wenting 1; Hung, Shin Yuan 1; Chau, Patrick Y. K.2
发表日期	2011
发表期刊	Journal of Global Information Management
ISSN/eISSN	1062-7375
卷号	19 期号:2 页码:67-89
摘要	Knowledge management (KM) infrastructure is the foundation for managing and embodying valuable knowledge in firms. Based on the resource-based view (RBV) and process level analysis, this study investigates how KM infrastructure influences market interrelationship performance through innovative business processes. The study collected a sample of 126 hospitals in the Taiwanese healthcare industry. The results suggest that technological capability and cultural capability positively affect market interrelationships via innovative business processes. Cultural capability is associated with market interrelationship performance whereas structural capability is unrelated to innovative business processes. The findings advance understanding of the influence of KM infrastructure on market interrelationship performance as well as provide managerial insights on the influence of innovative business processes on market interrelationships performance. Copyright © 2011, IGI Global.
关键词	Innovative business processes Knowledge management Knowledge management infrastructure Market interrelationships Technological capability
DOI	10.4018/jgim.2011040104
URL	查看来源
收录类别	SSCI
语种	英语English
WOS研究方向	Information Science & Library Science
WOS类目	Information Science & Library Science
WOS记录号	WOS:000288964000004
Scopus入藏号	2-s2.0-80052824625
引用统计	被引频次：9[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	https://repository.uic.edu.cn/handle/39GCC9TT/10372
专题	个人在本单位外知识产出
通讯作者	Lee, Wenting
作者单位	1.National Chung Cheng University,Taiwan 2.University of Hong Kong,Hong Kong
推荐引用方式 GB/T 7714	Lee, Wenting,Hung, Shin Yuan,Chau, Patrick Y. K. Influence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan[J]. Journal of Global Information Management, 2011, 19(2): 67-89.
APA	Lee, Wenting, Hung, Shin Yuan, & Chau, Patrick Y. K. (2011). Influence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan. Journal of Global Information Management, 19(2), 67-89.
MLA	Lee, Wenting,et al."Influence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan". Journal of Global Information Management 19.2(2011): 67-89.