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	Examining the effects of malfunctioning personalized services on online users' distrust and behaviors 期刊论文 Decision Support Systems,2013, 卷号: 56, 期号: 1, 页码: 180-191 作者: Chau, Patrick Y. K.; Ho, Shuk Ying; Ho, Kevin K.W.; Yao, Yihong 收藏 \| 浏览/下载：12/0 \| 提交时间：2023/05/19 Competence distrust Experiment Integrity distrust Malfunctioning Web personalization
	The effects of malfunctioning personalized services on users' trust and behaviors 会议论文 PACIS 2011 - 15th Pacific Asia Conference on Information Systems: Quality Research in Pacific, Brisbane, Australia, July 7-11, 2011 作者: Chau, Patrick Y. K.; Ho, Shuk Ying; Yao, Yihong 收藏 \| 浏览/下载：9/0 \| 提交时间：2023/05/19 Malfunctioning personalization Recommendations Trust Web personalization