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	Technology Leadership, Brand Equity, and Customer Loyalty towards Fintech Service Providers in China 会议论文 Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018, New Orleans, LA, AUG 16-18, 2018 作者: Wang, May; Chang, Younghoon 收藏 \| 浏览/下载：16/0 \| 提交时间：2021/10/19 Brand equity Customer loyalty Technology leadership
	Determinants of customer loyalty in the Korean smartphone market: Moderating effects of usage characteristics 期刊论文 Telematics and Informatics,2016, 卷号: 33, 期号: 4, 页码: 936-949 作者: Kim，Moon Koo; Wong，Siew Fan; Chang，Younghoon; Park，Jong Hyun 收藏 \| 浏览/下载：8/0 \| 提交时间：2021/10/19 Customer loyalty Customer satisfaction Market saturation Smartphone Switching barriers Usage characteristics
	A fresh look at the role of switching cost in influencing customer loyalty: Empirical investigation using structural equation modelling analysis 期刊论文 Asia Pacific Journal of Marketing and Logistics,2016, 卷号: 28, 期号: 4, 页码: 616-633 作者: Ram, Jiwat; Wu, Minglu 收藏 \| 浏览/下载：17/0 \| 提交时间：2021/10/19 Brand loyalty Consumer loyalty Consumer switching costs Customer retention Customer satisfaction Marketing in China
	The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty 期刊论文 International Journal of Hospitality Management,2015, 卷号: 44, 页码: 38-47 作者: Wendy Gao，Bo; Lai，Ivan Ka Wai 收藏 \| 浏览/下载：6/0 \| 提交时间：2021/10/19 Customer loyalty Integrated resort Integrated satisfaction Transaction-specific satisfaction
	The impact of KM system, consumer and business features on customer loyalty 会议论文 Creating Global Economies through Innovation and Knowledge Management Theory and Practice - Proceedings of the 12th International Business Information Management Association Conference, IBIMA 2009, Kuala Lumpur, Malaysia, 29 June 2009 through 30 June 2009 作者: Beng, Tan Chew; Yee, Kwan Pay; Eze, Uchenna Cyril 收藏 \| 浏览/下载：7/0 \| 提交时间：2021/07/12 Business features Consumer features Customer loyalty E-CRM E-Retailing KM system Malaysia