浏览/检索结果:共2条，第1-2条

已选(0)清除条数/页：排序方式：
	A fresh look at the role of switching cost in influencing customer loyalty: Empirical investigation using structural equation modelling analysis 期刊论文 Asia Pacific Journal of Marketing and Logistics,2016, 卷号: 28, 期号: 4, 页码: 616-633 作者: Ram, Jiwat; Wu, Minglu 收藏 \| 浏览/下载：18/0 \| 提交时间：2021/10/19 Brand loyalty Consumer loyalty Consumer switching costs Customer retention Customer satisfaction Marketing in China
	An empirical investigation of web site use using a commitment-based model 期刊论文 Decision Sciences,2006, 卷号: 37, 期号: 3, 页码: 427-444 作者: Li, Dahui; Browne, Glenn J.; Chau, Patrick Y. K. 收藏 \| 浏览/下载：11/0 \| 提交时间：2023/05/19 Affective Commitment And Trust Calculative Commitment Continuous Use Customer Retention Quality of Alternatives