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	What makes a green citizen in Taiwan's restaurant industry? 期刊论文 Social Behavior and Personality,2021, 卷号: 49, 期号: 7 作者: Han, Hua; Yang, Yi-Chun 收藏 \| 浏览/下载：15/0 \| 提交时间：2021/10/19 Altruistic behavior Employee environmental commitment Green human resource practices Green organizational citizenship behavior Restaurant industry
	Buffering negative impacts of jaycustomer behavior on service employees 期刊论文 Journal of Services Marketing,2020, 卷号: 34, 期号: 5, 页码: 635-650 作者: Tan, Alice J. M.; Loi, Raymond; Lam, Long W.; Chow, Cheris W.C. 收藏 \| 浏览/下载：16/0 \| 提交时间：2022/07/13 Anger Anxiety Emotion Employee Jaycustomer behavior Justice Procedural justice Service encounter Service marketing
	Do embedded employees voice more? 期刊论文 Personnel Review,2019, 卷号: 48, 期号: 3, 页码: 824-838 作者: Tan, Alice J. M.; Loi, Raymond; Lam, Long W.; Zhang, Lida L. 收藏 \| 浏览/下载：17/0 \| 提交时间：2022/07/13 Employee voice Fairness heuristic theory Interactional justice Job embeddedness Job embeddedness theory