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Status已发表Published
TitleThe Role of Relational Goals in Explicating Dyadic Emotional Communication Processes in Dispute Resolution: A Cross-Cultural Investigation
Creator
Date Issued2021-10-01
Source PublicationCommunication Research
ISSN0093-6502
Volume48Issue:7Pages:1008-1032
Abstract

This study tested theoretical models that explicate the influence of anger on disputants’ communication tactics and relational outcomes across two cultures. Participants were undergraduate students in Hong Kong (N = 64) and the United States (N = 74) who formed intracultural negotiation dyads to resolve a dispute between roommates. Results indicate that anger had an indirect influence on both negotiators’ own and their counterpart’s desire to continue the relationship. Anger affected negotiators’ relational goals (affiliation vs. power) that prompted the use of differing facework (face-saving vs. face-threatening) and dispute resolution (interests- vs. power- vs. rights-based) tactics, which were associated with both one’s own and the counterpart’s relational outcome. Although the models received support in both cultures, anger had a stronger influence on rights-based tactics for Americans, whereas it had a stronger indirect influence on power-based tactics for Hong Kong Chinese.

Keywordcross-cultural communication dispute resolution emotion interpersonal conflict negotiation relational goals
DOI10.1177/0093650219831595
URLView source
Indexed BySCIE
Language英语English
WOS Research AreaCommunication
WOS SubjectCommunication
WOS IDWOS:000827127500002
Scopus ID2-s2.0-85063048940
Citation statistics
Cited Times:1[WOS]   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
Identifierhttp://repository.uic.edu.cn/handle/39GCC9TT/12240
CollectionResearch outside affiliated institution
Corresponding AuthorLiu, Meina
Affiliation
1.The George Washington University,Washington,United States
2.University of Massachusetts Boston,United States
Recommended Citation
GB/T 7714
Liu, Meina,Zhu, Lin. The Role of Relational Goals in Explicating Dyadic Emotional Communication Processes in Dispute Resolution: A Cross-Cultural Investigation[J]. Communication Research, 2021, 48(7): 1008-1032.
APA Liu, Meina, & Zhu, Lin. (2021). The Role of Relational Goals in Explicating Dyadic Emotional Communication Processes in Dispute Resolution: A Cross-Cultural Investigation. Communication Research, 48(7), 1008-1032.
MLA Liu, Meina,et al."The Role of Relational Goals in Explicating Dyadic Emotional Communication Processes in Dispute Resolution: A Cross-Cultural Investigation". Communication Research 48.7(2021): 1008-1032.
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