| Title | Transition toward driverless robotaxi: Role of social anxiety, perceived safety, and travel habit |
| Creator | |
| Date Issued | 2025-02-01 |
| Source Publication | Transportation Research Part F: Traffic Psychology and Behaviour
 |
| ISSN | 1369-8478 |
| Volume | 109Pages:1402-1418 |
| Abstract | Robotaxi services integrate autonomous driving technology with traditional online ride-hailing and can meet the increasing demand for urban transportation. This study analyzed the factors influencing passengers’ intentions to transition from traditional ride-hailing to robotaxi services. Using the stimulus-organism-response framework and theory of planned behavior, we examined social anxiety (social environment anxiety, social performance concern, and stranger interaction avoidance) and technological factors (perceived technical safety and perceived operational safety) as external stimuli affecting individuals’ internal states and behaviors. Data from 510 valid questionnaires collected in China's first-tier cities (Beijing, Shanghai, Guangzhou, and Shenzhen) revealed that social anxiety and perceived safety significantly affected transition intentions. Among the social anxiety variables, social environment anxiety had the strongest influence, followed by social performance concerns and stranger interaction avoidance. Additionally, travel habits emerged as a significant moderator between subjective norms and transition intentions and between perceived behavioral control and both transition intentions and behaviors. The classification of user groups based on levels of social anxiety and travel habits provided valuable insights; for instance, passengers with high social anxiety and weak travel habits were more inclined to transition to robotaxi services. These findings offer practical implications for urban planners and robotaxi service providers to address transportation challenges in rapidly urbanizing areas. |
| Keyword | Perceived Safety Robotaxi Services Social Anxiety Technology Adoption Travel Habit Urban Mobility |
| DOI | 10.1016/j.trf.2025.01.031 |
| URL | View source |
| Language | 英语English |
| Scopus ID | 2-s2.0-85216865735 |
| Citation statistics | |
| Document Type | Journal article |
| Identifier | http://repository.uic.edu.cn/handle/39GCC9TT/12513 |
| Collection | Beijing Normal-Hong Kong Baptist University |
| Corresponding Author | Qi，Guanqiu |
| Affiliation | 1.Department of International Trade and Logistics,Chung-Ang University,Seoul,06974,South Korea 2.Department of International Logistics,Chung-Ang University,Seoul,06974,South Korea 3.Faculty of Business and Management,BNU-HKBU United International College (UIC),Zhuhai,2000 Jintong Rd.,519087,China |
| Recommended Citation GB/T 7714 | Yao，Xinyu,Liu，Jia,Wang，Xueqinet al. Transition toward driverless robotaxi: Role of social anxiety, perceived safety, and travel habit[J]. Transportation Research Part F: Traffic Psychology and Behaviour, 2025, 109: 1402-1418. |
| APA | Yao，Xinyu, Liu，Jia, Wang，Xueqin, Xiao，Yi, & Qi，Guanqiu. (2025). Transition toward driverless robotaxi: Role of social anxiety, perceived safety, and travel habit. Transportation Research Part F: Traffic Psychology and Behaviour, 109, 1402-1418. |
| MLA | Yao，Xinyu,et al."Transition toward driverless robotaxi: Role of social anxiety, perceived safety, and travel habit". Transportation Research Part F: Traffic Psychology and Behaviour 109(2025): 1402-1418. |
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