Status | 已发表Published |
Title | A liner shipping competitive model with consideration of service quality management |
Creator | |
Date Issued | 2018-11-01 |
Source Publication | Annals of Operations Research
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ISSN | 0254-5330 |
Volume | 270Issue:1-2Pages:155-177 |
Abstract | Under current competitive liner shipping market, it is crucial to explore the optimal shipping strategy for the subsistence and development of liner companies. In order to establish a liner shipping competitive model, we choose service quality, which can be measured by a range of unstructured data of relative items (such as delivery service, security, processing speed, user-friendliness) with big data analytics, as a key factor in the utility function and analyze the impact of service quality on the pricing strategy for container liner shipping context. By using the analytic hierarchy process, fuzzy comprehensive evaluation and time series forecasting method, the concrete data from South America container liner shipping market is analyzed via empirical study. The finding has demonstrated the model could yield management value for liner companies, and could provide theoretical guidance to formulate the optimal liner shipping strategy. |
Keyword | Big data analytics Competitive model Pricing strategy Service quality |
DOI | 10.1007/s10479-016-2386-y |
URL | View source |
Indexed By | SCIE ; SSCI |
Language | 英语English |
WOS Research Area | Operations Research & Management Science |
WOS Subject | Operations Research & Management Science |
WOS ID | WOS:000445733300009 |
Scopus ID | 2-s2.0-85011296285 |
Citation statistics | |
Document Type | Journal article |
Identifier | http://repository.uic.edu.cn/handle/39GCC9TT/6899 |
Collection | Research outside affiliated institution |
Corresponding Author | Luo, Zongwei |
Affiliation | 1.School of Management,Xiamen University,Xiamen,No. 422, Siming South Rd.,361005,China 2.Department of Computer Science and Engineering,Southern University of Science and Technology,Shenzhen,No. 1088, xueyuan Rd.,518055,China |
Recommended Citation GB/T 7714 | Han, Shuihua,Cao, Bin,Fu, Yufanget al. A liner shipping competitive model with consideration of service quality management[J]. Annals of Operations Research, 2018, 270(1-2): 155-177. |
APA | Han, Shuihua, Cao, Bin, Fu, Yufang, & Luo, Zongwei. (2018). A liner shipping competitive model with consideration of service quality management. Annals of Operations Research, 270(1-2), 155-177. |
MLA | Han, Shuihua,et al."A liner shipping competitive model with consideration of service quality management". Annals of Operations Research 270.1-2(2018): 155-177. |
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