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	Predicting on restaurant's hygiene rating: Does customer review emotion and content matter? Journal article British Food Journal,2023, volume: 125, issue: 11, pages: 3871-3887 Authors: Jeon, Jiyeon; Kim, Eojina; Wang, Xi; Tang, Liang(Rebecca) R. Favorite \| View/Download：14/0 \| Submit date：2023/11/21 Hygiene inspection ratings Plutchik's emotion framework Restaurant online reviews Social media
	Predicting Conversion Rates in Online Hotel Bookings with Customer Reviews Journal article Journal of Theoretical and Applied Electronic Commerce Research,2022, volume: 17, issue: 4, pages: 1264-1278 Authors: Tang, Liang; Wang, Xi; Kim, Eojina Favorite \| View/Download：56/0 \| Submit date：2023/02/07 conversion rate e-commerce in hospitality hotel booking linguistic style matching Plutchik’s emotion wheel
	What Do Customers Share About Eating-Out on Facebook? Journal article Advances in Hospitality and Tourism Research (AHTR),2022, volume: 10, issue: 3, pages: 448 - 479 Authors: Tang, Liang; Wang, Xi; Kim, Eojina; Luo, Yi Favorite \| View/Download：54/0 \| Submit date：2023/02/09 Facebook status updates restaurants topic modeling emotion analysis Plutchik’s emotion wheel
	Hierarchal Formation of Trust on Peer-to-Peer Lodging Platforms Journal article Journal of Hospitality and Tourism Research,2021, volume: 46, issue: 7, pages: 1384-1410 Authors: Luo, Yi; Tang, Liang; Kim, Eojina; Wang, Xi Favorite \| View/Download：54/0 \| Submit date：2021/10/19 Airbnb flow experience peer-to-peer lodging repatronage intention satisfaction trust
	Finding the reviews on yelp that actually matter to me: Innovative approach of improving recommender systems Journal article International Journal of Hospitality Management,2020, volume: 91 Authors: Luo, Yi; Tang, Liang; Kim, Eojina; Wang, Xi Favorite \| View/Download：53/0 \| Submit date：2021/10/19 Latent aspect rating analysis (LARA) Machine learning Natural language processing (NLP) Recommender systems Yelp
	Prediction of restaurant hygiene score on Yelp: Do emotional content and linguistic style matching matter? Meeting Abstract&Summary 2020 Authors: Jeon, Jiyeon; Wang, Xi; Tang, Liang; Kim, Eojina Favorite \| View/Download：55/0 \| Submit date：2023/02/09
	Eye-tracking and hygiene score: the hygiene score effect on restaurant choice Meeting Abstract&Summary 2019 Authors: Wang, Xi; Tang, Liang; Kim, Eojina Favorite \| View/Download：53/0 \| Submit date：2023/02/13
	More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness? Journal article International Journal of Hospitality Management,2019, volume: 77, pages: 438-447 Authors: Wang, Xi; Tang, Liang (Rebecca); Kim, Eojina Favorite \| View/Download：51/0 \| Submit date：2023/02/07 Linguistic style matching Plutchik's emotion wheel Restaurant Review helpfulness Yelp