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Role of channel integration on the service quality, satisfaction, and repurchase intention in a multi-channel (online-cum-mobile) retail environment Journal article
INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS,2017, volume: 15, issue: 1, pages: 1-25
Authors:  Yang, Shuqing;  Lu, Yaobin;  Chau, Patrick Y. K.;  Gupta, Sumeet
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Role of channel integration on the service quality, satisfaction, and repurchase intention in a multichannel (online-cum-mobile) retail environment Journal article
International Journal of Mobile Communications,2017, volume: 15, issue: 1, pages: 1-25
Authors:  Yang, Shuqing;  Lu, Yaobin;  Chau, Patrick Y. K.;  Gupta, Sumeet
Favorite  |  View/Download：2/0  |  Submit date：2023/05/19