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	Unpacking the association between social media use and support for unlawful behaviors in protests: a study in Hong Kong Journal article Internet Research,2024 Authors: Xia, Chuanli; Shen, Fei Favorite \| View/Download：5/0 \| Submit date：2025/06/16 Anger Hong Kong Political knowledge Social media use Support for unlawful behaviors in protests
	Buffering negative impacts of jaycustomer behavior on service employees Journal article Journal of Services Marketing,2020, volume: 34, issue: 5, pages: 635-650 Authors: Tan, Alice J. M.; Loi, Raymond; Lam, Long W.; Chow, Cheris W.C. Favorite \| View/Download：5/0 \| Submit date：2022/07/13 Anger Anxiety Emotion Employee Jaycustomer behavior Justice Procedural justice Service encounter Service marketing