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	Quality function deployment: A literature review Journal article European Journal of Operational Research,2002, volume: 143, issue: 3, pages: 463-497 Authors: Chan, Lai Kow; Wu, Minglu Favorite \| View/Download：9/0 \| Submit date：2022/04/01 Customer needs Product development Quality function deployment (QFD) Quality management
	Quality function deployment: A comprehensive review of its concepts and methods Review 2002 Authors: Chan, Lai Kow; Wu, Minglu Favorite \| View/Download：3/0 \| Submit date：2022/04/01 Customer needs House of quality Product development Quality Function Deployment (QFD) Quality management