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TAN Jiamin
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Journal of Services Marketi...
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Buffering negative impacts of jaycustomer behavior on service employees
Journal article
Journal of Services Marketing,2020, volume: 34, issue: 5, pages: 635-650
Authors:
Tan, Alice J. M.
;
Loi, Raymond
;
Lam, Long W.
;
Chow, Cheris W.C.
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Submit date：2022/07/13
Anger
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