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Faculty of Busines and Mana...
1
Research outside affiliated...
4
Authors
TAN Jiamin
2
JUN Ki Ho
1
CHAU Patrick
1
Xu Jieying
1
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Journal article
5
Date Issued
2024
2
2020
1
2019
1
2012
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英语English
5
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SSCI
5
SCIE
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Interactional justice
3
Justice
2
Abusive supervisory behavio...
1
Anger
1
Anxiety
1
Continuance intention
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Asia Pacific Journal of Man...
1
Current Psychology
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Decision Support Systems
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Journal of Services Marketi...
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Personnel Review
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Uncover the veil of power: The determining effect of subordinates' instrumental value on leaders' power-induced behaviors
Journal article
Asia Pacific Journal of Management,2024, volume: 41, issue: 3, pages: 1661-1696
Authors:
Xu, Jieying
;
Li, Yuting
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View/Download:4/0
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Submit date:2025/04/29
Abusive supervisory behaviors
Goodwill toward subordinates
Interactional justice
Leaders' outcome dependence on subordinates
Leaders' sense of power
Subordinates' power distance
Enhancing organizational identification through leader humor: the roles of positive affect and organizational justice
Journal article
Current Psychology,2024, volume: 43, issue: 23, pages: 1-16
Authors:
Jun, Kiho
;
Lee, Joonghak
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View/Download:7/0
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Submit date:2024/09/04
Interactional justice
Leader humor
Organizational identification
Positive affect
Procedural justice of organization
Buffering negative impacts of jaycustomer behavior on service employees
Journal article
Journal of Services Marketing,2020, volume: 34, issue: 5, pages: 635-650
Authors:
Tan, Alice J. M.
;
Loi, Raymond
;
Lam, Long W.
;
Chow, Cheris W.C.
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View/Download:5/0
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Submit date:2022/07/13
Anger
Anxiety
Emotion
Employee
Jaycustomer behavior
Justice
Procedural justice
Service encounter
Service marketing
Do embedded employees voice more?
Journal article
Personnel Review,2019, volume: 48, issue: 3, pages: 824-838
Authors:
Tan, Alice J. M.
;
Loi, Raymond
;
Lam, Long W.
;
Zhang, Lida L.
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View/Download:5/0
  |  
Submit date:2022/07/13
Employee voice
Fairness heuristic theory
Interactional justice
Job embeddedness
Job embeddedness theory
Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model
Journal article
Decision Support Systems,2012, volume: 52, issue: 3, pages: 645-656
Authors:
Zhao, Ling
;
Lu, Yaobin
;
Zhang, Long
;
Chau, Patrick Y. K.
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View/Download:7/0
  |  
Submit date:2023/05/19
Continuance intention
Cumulative satisfaction
Justice
Mobile value-added services
Service quality
Transaction-specific satisfaction