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WU Ming-Lu
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European Journal of Operati...
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Balancing productivity and consumer satisfaction for profitability: Statistical and fuzzy regression analysis
Journal article
European Journal of Operational Research,2007, volume: 176, issue: 1, pages: 252-263
Authors:
He, Yan Qun
;
Chan, Lai Kow
;
Wu, Minglu
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Submit date：2022/04/01
Consumer satisfaction
Fuzzy linear regression
Ordinary least squares
Profitability
Total productivity
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