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	Predicting Conversion Rates in Online Hotel Bookings with Customer Reviews Journal article Journal of Theoretical and Applied Electronic Commerce Research,2022, volume: 17, issue: 4, pages: 1264-1278 Authors: Tang, Liang; Wang, Xi; Kim, Eojina Favorite \| View/Download：57/0 \| Submit date：2023/02/07 conversion rate e-commerce in hospitality hotel booking linguistic style matching Plutchik’s emotion wheel
	What Do Customers Share About Eating-Out on Facebook? Journal article Advances in Hospitality and Tourism Research (AHTR),2022, volume: 10, issue: 3, pages: 448 - 479 Authors: Tang, Liang; Wang, Xi; Kim, Eojina; Luo, Yi Favorite \| View/Download：54/0 \| Submit date：2023/02/09 Facebook status updates restaurants topic modeling emotion analysis Plutchik’s emotion wheel
	More than words: Do emotional content and linguistic style matching matter on restaurant review helpfulness? Journal article International Journal of Hospitality Management,2019, volume: 77, pages: 438-447 Authors: Wang, Xi; Tang, Liang (Rebecca); Kim, Eojina Favorite \| View/Download：52/0 \| Submit date：2023/02/07 Linguistic style matching Plutchik's emotion wheel Restaurant Review helpfulness Yelp