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	The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty Journal article International Journal of Hospitality Management,2015, volume: 44, pages: 38-47 Authors: Wendy Gao，Bo; Lai，Ivan Ka Wai Favorite \| View/Download：0/0 \| Submit date：2021/10/19 Customer loyalty Integrated resort Integrated satisfaction Transaction-specific satisfaction
	Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Journal article Decision Support Systems,2012, volume: 52, issue: 3, pages: 645-656 Authors: Zhao, Ling; Lu, Yaobin; Zhang, Long; Chau, Patrick Y. K. Favorite \| View/Download：8/0 \| Submit date：2023/05/19 Continuance intention Cumulative satisfaction Justice Mobile value-added services Service quality Transaction-specific satisfaction