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Robots in service: how robot capabilities and personalities drive customer value co-creation and satisfaction Journal article
International Journal of Contemporary Hospitality Management,2025, volume: 37, issue: 3, pages: 1016-1035
Authors:  Balaji, M. S.;  Jiang, Yangyang;  Zhang, Xiya
Favorite  |  View/Download：5/0  |  Submit date：2025/03/10
Exploring determinants of visitor’s e-WOM in the virtual art exhibition with an extended American Customer Satisfaction Index Model Journal article
Consumer Behavior in Tourism and Hospitality,2025, volume: 20, issue: 1, pages: 38-56
Authors:  Wang, Xi;  Liao, Yiqing;  Liu, Chuyao;  Zheng, Jie
Favorite  |  View/Download：7/0  |  Submit date：2025/03/10
The impacts of relevance of recommendations and goal commitment on user experience in news recommender design Journal article
User Modeling and User-Adapted Interaction,2024, volume: 34, issue: 4, pages: 925-953
Authors:  Pu, Zhixin;  Beam, Michael A.
Favorite  |  View/Download：6/0  |  Submit date：2024/11/04
More Than Taste: Effects of Visitor's Cognitive Appraisal on the Complete Satisfaction of Wine Tourism Journal article
International Journal of Tourism Research,2024, volume: 26, issue: 5
Authors:  Wang, Xi;  Zheng, Jie;  Luo, Yi
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Brand equity of e-Sport events: exploring the role of social media on customer satisfaction and behavior Meeting Abstract&Summary
2022
Authors:  Xu, Yulan;  You, Xinyi;  Wang, Xi
Favorite  |  View/Download：49/0  |  Submit date：2023/02/15
AI-powered learning application use and gratification: an integrative model Journal article
Information Technology and People,2021
Authors:  Chang, Younghoon;  Lee, Seongyong;  Wong, Siew Fan;  Jeong, Seon Phil
Favorite  |  View/Download：12/0  |  Submit date：2022/01/17
Job design and job satisfaction in work placement: Evidence from on-line-job training at audit firms Journal article
Innovative Teaching and Learning,2021, volume: 3, issue: 2, pages: 58-76
Authors:  Liu, Anthony Andong
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Exploring customer satisfaction of online theater: Adaptation of ACSI model Meeting Abstract&Summary
2021
Authors:  Zhong, Huining;  Wang, Zihan;  Wang, Xi
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Hierarchal Formation of Trust on Peer-to-Peer Lodging Platforms Journal article
Journal of Hospitality and Tourism Research,2021, volume: 46, issue: 7, pages: 1384-1410
Authors:  Luo, Yi;  Tang, Liang;  Kim, Eojina;  Wang, Xi
Favorite  |  View/Download：55/0  |  Submit date：2021/10/19
Organizational learning and job satisfaction of trainee auditors: a case study of Chinese CPA firms Journal article
Accounting Research Journal,2019, volume: 32, issue: 2, pages: 70-87
Authors:  Liu, Guangyou;  Ren, Hong
Favorite  |  View/Download：6/0  |  Submit date：2022/03/25