科研成果详情

题名ORGANIZATIONAL LEARNING IN ERP IMPLEMENTATION: AN EXPLORATORY STUDY OF STRATEGIC RENEWAL
作者
发表日期2003
会议名称9th Americas Conference on Information Systems, AMCIS 2003
会议录名称9th Americas Conference on Information Systems, AMCIS 2003
页码1124-1133
会议日期August 4-6, 2003
会议地点Tampa
摘要

This paper reports on a case study of a large firm that implemented an enterprise resource planning (ERP) system in China. We propose that ERP implementation is a process of organizational strategic renewal. Focusing on the firm’s assimilating new learning (exploration) and using what has been learned (exploitation), we study the transference of learning among three levels-individual, group and organization, following the organizational learning framework proposed by Crossan and her colleagues (1999). The results suggest that a strong leadership and creating a crisis in the organization make people accept the ERP implementation project and contribute innovative ideas. Mechanisms to encourage learning and core teams consisting of multidisciplinary personnel that bring knowledge of all aspects together are necessary for achieving strategic renewal by the adoption of ERP systems. While it is important to get external knowledge from consultants, the involvement of senior and mid-level managers in the ERP implementation is critical for the organization to strike a balance of adaptation to and customization of the ERP system. Such a balance ensures the success of ERP projects in China.

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语种英语English
Scopus入藏号2-s2.0-85139145816
引用统计
文献类型会议论文
条目标识符https://repository.uic.edu.cn/handle/39GCC9TT/10428
专题个人在本单位外知识产出
作者单位
1.National University of Singapore,Singapore
2.City University of Hong Kong,Hong Kong
3.Start Computer Co. Ltd.,Singapore
推荐引用方式
GB/T 7714
Ke, Weiling,Wei, Kwok Kee,Chau, Patrick Y. K.et al. ORGANIZATIONAL LEARNING IN ERP IMPLEMENTATION: AN EXPLORATORY STUDY OF STRATEGIC RENEWAL[C], 2003: 1124-1133.
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