题名 | ORGANIZATIONAL LEARNING IN ERP IMPLEMENTATION: AN EXPLORATORY STUDY OF STRATEGIC RENEWAL |
作者 | |
发表日期 | 2003 |
会议名称 | 9th Americas Conference on Information Systems, AMCIS 2003 |
会议录名称 | 9th Americas Conference on Information Systems, AMCIS 2003
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页码 | 1124-1133 |
会议日期 | August 4-6, 2003 |
会议地点 | Tampa |
摘要 | This paper reports on a case study of a large firm that implemented an enterprise resource planning (ERP) system in China. We propose that ERP implementation is a process of organizational strategic renewal. Focusing on the firm’s assimilating new learning (exploration) and using what has been learned (exploitation), we study the transference of learning among three levels-individual, group and organization, following the organizational learning framework proposed by Crossan and her colleagues (1999). The results suggest that a strong leadership and creating a crisis in the organization make people accept the ERP implementation project and contribute innovative ideas. Mechanisms to encourage learning and core teams consisting of multidisciplinary personnel that bring knowledge of all aspects together are necessary for achieving strategic renewal by the adoption of ERP systems. While it is important to get external knowledge from consultants, the involvement of senior and mid-level managers in the ERP implementation is critical for the organization to strike a balance of adaptation to and customization of the ERP system. Such a balance ensures the success of ERP projects in China. |
URL | 查看来源 |
语种 | 英语English |
Scopus入藏号 | 2-s2.0-85139145816 |
引用统计 | |
文献类型 | 会议论文 |
条目标识符 | https://repository.uic.edu.cn/handle/39GCC9TT/10428 |
专题 | 个人在本单位外知识产出 |
作者单位 | 1.National University of Singapore,Singapore 2.City University of Hong Kong,Hong Kong 3.Start Computer Co. Ltd.,Singapore |
推荐引用方式 GB/T 7714 | Ke, Weiling,Wei, Kwok Kee,Chau, Patrick Y. K.et al. ORGANIZATIONAL LEARNING IN ERP IMPLEMENTATION: AN EXPLORATORY STUDY OF STRATEGIC RENEWAL[C], 2003: 1124-1133. |
条目包含的文件 | 条目无相关文件。 |
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