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题名CLIMATE CHANGE COMMUNICATION AND THE USE OF FACEBOOK BY NON-GOVERNMENTAL ORGANISATIONS: A CASE STUDY IN MALAYSIA
作者
发表日期2020-10-01
发表期刊Journal of Sustainability Science and Management
ISSN/eISSN1823-8556
卷号15期号:7页码:147-163
摘要

Climate change is of global concern as it affects all aspects of human society. Climate change communication is, therefore, the purview of many stakeholders, including organisations in the non-profit sector. This study seeks to examine climate change communication efforts by Malaysian environmental non-governmental organisation (ENGO) EcoKnights in fostering patterns of pro-environmental behaviours among local communities. The study specifically described the strategic use of social media platforms such as Facebook to communicate content designed to foster sustainable behaviours. Content analysis and expert interviews revealed that this ENGO primarily utilises Facebook for relaying information to target audiences. The results are consistent with prior research of climate change communication on social media in different socio-cultural contexts and, furthermore, they provided descriptions on the level of public engagement with the contents published on Facebook. User engagement was greater for information or action- oriented posts, compared to posts that primarily functioned for community-building. Posts promoting an organisational event, for example, elicited a large number of likes, comments and shares compared to posts giving recognition and thanks to stakeholders for their work at EcoKnights®. A clear picture of the actual influence of contemporary social media use by ENGOs in Malaysia on public behavioural patterns is, therefore, possible with future research that build upon the descriptions provided here.

关键词Climate change communication social marketing sustainable behaviours user engagement
DOI10.46754/jssm.2020.10.013
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语种英语English
Scopus入藏号2-s2.0-85097775782
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文献类型期刊论文
条目标识符https://repository.uic.edu.cn/handle/39GCC9TT/12885
专题个人在本单位外知识产出
通讯作者SHAFQAT, BASHIR ZAID
作者单位
1.School of Media and Communication,Faculty of Social Sciences and Leisure Management,Taylor's University,Subang Jaya,Lakeside Campus, 1, Jalan Taylor's,47500,Malaysia
2.Xiamen University Malaysia,Sepang,Jalan Sunsuria, Bandar Sunsuria,43900,Malaysia
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GB/T 7714
SHAFQAT, BASHIR ZAID,YANG, LAI FONG. CLIMATE CHANGE COMMUNICATION AND THE USE OF FACEBOOK BY NON-GOVERNMENTAL ORGANISATIONS: A CASE STUDY IN MALAYSIA[J]. Journal of Sustainability Science and Management, 2020, 15(7): 147-163.
APA SHAFQAT, BASHIR ZAID, & YANG, LAI FONG. (2020). CLIMATE CHANGE COMMUNICATION AND THE USE OF FACEBOOK BY NON-GOVERNMENTAL ORGANISATIONS: A CASE STUDY IN MALAYSIA. Journal of Sustainability Science and Management, 15(7), 147-163.
MLA SHAFQAT, BASHIR ZAID,et al."CLIMATE CHANGE COMMUNICATION AND THE USE OF FACEBOOK BY NON-GOVERNMENTAL ORGANISATIONS: A CASE STUDY IN MALAYSIA". Journal of Sustainability Science and Management 15.7(2020): 147-163.
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