Analysis and improvement in supermarket service model

科研成果详情

题名	Analysis and improvement in supermarket service model
作者	Bao，Dihui; Chen，Yelu; Sun，Huiping; Chen，Zhong
发表日期	2008
发表期刊	Journal of Harbin Institute of Technology (New Series)
ISSN/eISSN	1005-9113
卷号	15 期号:SUPPL.页码:42-46
摘要	How to speed service against customers' waiting and how to cost less in SCM are the two key problems for improvement of supermarket service. This paper proposes a determinant structure and four evaluation metrics of supermarket service, analyses on three existing service models focus on the element which hinders their developments, then propounds a new hybrid supermarket model concentrating on self-service and automated service, suggests a feasible solution using RFID and provides several parameters which may challenge performing hybrid model into reality.
关键词	4-factor structure Hybrid model RFID Supermarket service framework
URL	查看来源
语种	英语English
Scopus入藏号	2-s2.0-44449127060
引用统计
文献类型	期刊论文
条目标识符	https://repository.uic.edu.cn/handle/39GCC9TT/13577
专题	个人在本单位外知识产出
通讯作者	Bao，Dihui
作者单位	School of Software and Microelectronics,Peking University,Beijing 102600,China
推荐引用方式 GB/T 7714	Bao，Dihui,Chen，Yelu,Sun，Huipinget al. Analysis and improvement in supermarket service model[J]. Journal of Harbin Institute of Technology (New Series), 2008, 15(SUPPL.): 42-46.
APA	Bao，Dihui, Chen，Yelu, Sun，Huiping, & Chen，Zhong. (2008). Analysis and improvement in supermarket service model. Journal of Harbin Institute of Technology (New Series), 15(SUPPL.), 42-46.
MLA	Bao，Dihui,et al."Analysis and improvement in supermarket service model". Journal of Harbin Institute of Technology (New Series) 15.SUPPL.(2008): 42-46.