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Exploring determinants of visitor’s e-WOM in the virtual art exhibition with an extended American Customer Satisfaction Index Model 期刊论文
Consumer Behavior in Tourism and Hospitality,2025, 卷号: 20, 期号: 1, 页码: 38-56
作者:  Wang, Xi;  Liao, Yiqing;  Liu, Chuyao;  Zheng, Jie
收藏  |  浏览/下载:22/0  |  提交时间:2025/03/10
Brand equity of e-Sport events: exploring the role of social media on customer satisfaction and behavior 会议摘要&总结
2022
作者:  Xu, Yulan;  You, Xinyi;  Wang, Xi
收藏  |  浏览/下载:60/0  |  提交时间:2023/02/15
Exploring customer satisfaction of online theater: Adaptation of ACSI model 会议摘要&总结
2021
作者:  Zhong, Huining;  Wang, Zihan;  Wang, Xi
收藏  |  浏览/下载:63/0  |  提交时间:2023/02/15
Determinants of customer loyalty in the Korean smartphone market: Moderating effects of usage characteristics 期刊论文
Telematics and Informatics,2016, 卷号: 33, 期号: 4, 页码: 936-949
作者:  Kim,Moon Koo;  Wong,Siew Fan;  Chang,Younghoon;  Park,Jong Hyun
收藏  |  浏览/下载:9/0  |  提交时间:2021/10/19
A fresh look at the role of switching cost in influencing customer loyalty: Empirical investigation using structural equation modelling analysis 期刊论文
Asia Pacific Journal of Marketing and Logistics,2016, 卷号: 28, 期号: 4, 页码: 616-633
作者:  Ram, Jiwat;  Wu, Minglu
收藏  |  浏览/下载:17/0  |  提交时间:2021/10/19
The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty 期刊论文
International Journal of Hospitality Management,2015, 卷号: 44, 页码: 38-47
作者:  Wendy Gao,Bo;  Lai,Ivan Ka Wai
收藏  |  浏览/下载:6/0  |  提交时间:2021/10/19
ISPs' service quality and customer satisfaction in the southern region of Malaysia 会议论文
ACIS 2008 Proceedings - 19th Australasian Conference on Information Systems, Christchurch, 3 December 2008 through 5 December 2008
作者:  Eze, Uchenna Cyril;  Sin, Tan Khong;  Bin Ismail, Hishamuddin;  Siang, Poong Yew
收藏  |  浏览/下载:12/0  |  提交时间:2021/07/12