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Faculty of Busines and Mana...
1
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12
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CH'NG Eugene
7
Song XiaoFei
6
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Conference paper
7
Journal article
7
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2024
2
2022
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12
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SSCI
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Live streaming
3
Twitter
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The role of para-social relationship in live streaming virtual gift purchase: a two-stage SEM-neural network analysis
Journal article
Internet Research,2024, volume: 34, issue: 6, pages: 2298-2340
Authors:
Hou, Fangfang
;
Li, Boying
;
Guan, Zhengzhi
;
Chong, Alain Yee Loong
;
Phang, Chee Wei
Favorite
  |  
View/Download:3/0
  |  
Submit date:2024/12/16
Cognitive absorption
Live streaming
Para-Social relationship
Technological features
Virtual gift purchase
Turning the wheels of engagement: Evidence from entertainment live streaming
Journal article
Journal of the Academy of Marketing Science,2024
Authors:
Song, Xiaofei
;
Fu, Mengyao
;
Fang, Jie
;
Cai, Zhao
;
Tan, Chee Wee
Favorite
  |  
View/Download:3/0
  |  
Submit date:2025/06/16
Customer engagement
Emergent process
Engagement transition
Gratuity
Live streaming
Markov chain
Scheduling strategy
Disentangling the Effect of Shared Experience on Emotional Arousal in Entertainment Live Streaming
Conference paper
International Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation", Copenhagen, 9 December-14 December 2022
Authors:
Song, Xiaofei
;
Fang, Jie
;
Fu, Mengyao
;
Cai, Zhao
;
Chong, Alain
Favorite
  |  
View/Download:5/0
  |  
Submit date:2025/06/16
emotion
Live streaming
PK
shared experience
variety-specialization balance
Coopetition in Entertainment Live Streaming: A Research Agenda
Conference paper
28th Americas Conference on Information Systems, AMCIS 2022, Minneapolis, 10 August-14 August 2022
Authors:
Song, Xiaofei
;
Fu, Mengyao
;
Fang, Jie
;
Cai, Zhao
;
Chong, Alain
Favorite
  |  
View/Download:3/0
  |  
Submit date:2025/06/16
Coopetition
live streaming
team diversity
team experience
Investigating the Effect of PK Team Diversity on Live Streaming Gifting Behavior: The Moderating Role of PK Repetition
Conference paper
Pacific Asia Conference on Information Systems (PACIS) Collections:, Dubai, 2021
Authors:
Song, Xiaofei
;
Cai, Zhao
;
Chong, Alain
;
Lim, Eric T. K.
;
Yang, Haiping
Favorite
  |  
View/Download:1/0
  |  
Submit date:2025/06/17
Enemies or Friends? Disentangling the Role of Rivalry in Encouraging Virtual Gifting in Live Streaming PK Events
Conference paper
ECIS 2021 Research-in-Progress Papers, Marrackech, 14/06/2021 → 14/06/2021
Authors:
Song, Xiaofei
;
Cai, Zhao
;
Chong, Alain
;
Lim, Eric
;
Tan, Chee-Wee
Favorite
  |  
View/Download:2/0
  |  
Submit date:2025/06/17
Artificial intelligence or augmented intelligence: A case study of Human-AI collaboration in operational decision making
Conference paper
Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020, Dubai, 20 June - 24 June 2020
Authors:
Xu, Bojue
;
Cai, Zhao
;
Lim, Eric T.K.
;
Song, Xiaofei
;
Chong, Alain
Favorite
  |  
View/Download:5/0
  |  
Submit date:2025/06/16
Artificial Intelligence (AI)
Augmented Intelligence
Case Study
Human-AI Collaboration
Operational Decision Making
An empirical analysis of emoji usage on Twitter
Journal article
Industrial Management and Data Systems,2019, volume: 119, issue: 8, pages: 1748-1763
Authors:
Li, Mengdi
;
Ch'ng, Eugene
;
Chong, Alain Yee Loong
;
See, Simon
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  |  
View/Download:2/0
  |  
Submit date:2023/12/27
Data mining
Emoji
Empirical analysis
Social media
Twitter
Multi-class Twitter sentiment classification with emojis
Journal article
Industrial Management and Data Systems,2018, volume: 118, issue: 9, pages: 1804-1820
Authors:
Li, Mengdi
;
Ch'ng, Eugene
;
Chong, Alain Yee Loong
;
See, Simon
Favorite
  |  
View/Download:2/0
  |  
Submit date:2023/12/27
Emojis
Sentiment analysis
Twitter
Predicting consumer product demands via Big Data: the roles of online promotional marketing and online reviews
Journal article
International Journal of Production Research,2017, volume: 55, issue: 17, pages: 5142-5156
Authors:
Chong, Alain Yee Loong
;
Ch'ng, Eugene
;
Liu, Martin J.
;
Li, Boying
Favorite
  |  
View/Download:2/0
  |  
Submit date:2023/12/27
Big Data
neural network
online marketplace
online reviews
product demands
promotional marketing