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Faculty of Busines and Mana...
5
Faculty of Humanities and S...
3
Faculty of Science and Tech...
1
Research outside affiliate...
12
Authors
CH'NG Eugene
5
ZHANG Xiya
2
YANG Lai Fong
2
Song XiaoFei
2
HO Ghee Wee
1
LIU Andong
1
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Journal article
19
Conference paper
4
Book chapter
2
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2025
1
2024
7
2023
5
2022
1
2021
5
2020
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英语English
25
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SSCI
9
ESCI
4
SCIE
3
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Customer engagement
4
Engagement
3
COVID-19
2
Meaningful work
2
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2
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ACM Transactions on Compute...
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Asia Pacific Journal of Mar...
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Handbook of Customer Engage...
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Gen Y consumer perceptions of web-based sustainability communications–the case of luxury fashion
Journal article
Journal of Strategic Marketing,2025, volume: 33, issue: 4, pages: 467-483
Authors:
Luo, Shuchan
;
Henninger, Claudia E.
;
Normand, Aurelie Le
;
Blazquez, Marta
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  |  
View/Download:4/0
  |  
Submit date:2025/06/06
Company Website
Consumer Engagement
Consumer Perception
Luxury Fashion
Sustainability Communication
Web-based sustainability Communication
Proactive personality and its impact on online learning engagement through positive emotions and learning motivation
Journal article
Scientific Reports,2024, volume: 14, issue: 1
Authors:
Fu, Pingting
;
Gao, Chengjin
;
Chen, Xueyi
;
Zhang, Zihao
;
Chen, Jufeng
Favorite
  |  
View/Download:3/0
  |  
Submit date:2024/12/16
Emotions
Engagement
Learning motivation
Online learning
Proactive personality
Different impacts of hedonic and utilitarian personal Internet usage behaviour on well-being and work engagement: A daily examination
Journal article
Journal of Occupational and Organizational Psychology,2024, volume: 97, issue: 3, pages: 1011-1036
Authors:
Li, Yolanda Na
;
Law, Kenneth S.
;
Yu, Bingjie
;
Wang, Lin
;
Li, Dandan
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  |  
View/Download:4/0
  |  
Submit date:2024/09/04
machine learning
personal Internet usage
supervisor support
well-being
work engagement
A contingency-based approach to service robot design: Role of robot capabilities and personalities
Journal article
Technological Forecasting and Social Change,2024, volume: 201
Authors:
Balaji, M. S.
;
Sharma, Priyanka
;
Jiang, Yangyang
;
Zhang, Xiya
;
Walsh, Steven T.
Favorite
  |  
View/Download:11/0
  |  
Submit date:2024/05/07
Capabilities
Contingency
Customer engagement
Personality
Service robots
Turning the wheels of engagement: Evidence from entertainment live streaming
Journal article
Journal of the Academy of Marketing Science,2024
Authors:
Song, Xiaofei
;
Fu, Mengyao
;
Fang, Jie
;
Cai, Zhao
;
Tan, Chee Wee
Favorite
  |  
View/Download:3/0
  |  
Submit date:2025/06/16
Customer engagement
Emergent process
Engagement transition
Gratuity
Live streaming
Markov chain
Scheduling strategy
Going to the movies in VR: Virtual reality cinemas as alternatives to in-person co-viewing
Journal article
International Journal of Human Computer Studies,2024, volume: 181
Authors:
Szita, Kata
;
Moss-Wellington, Wyatt
;
Sun, Xiaolin
;
Ch'ng, Eugene
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  |  
View/Download:12/0
  |  
Submit date:2023/12/27
Audience effect
Narrative engagement
Social isolation
Social virtual reality
Virtual reality cinema
Well-being
'Fake news', real impact: Changing practices among public broadcasting organizations in the Asia-Pacific region
Journal article
Journal of Applied Journalism and Media Studies,2024, volume: 13, issue: 1, pages: 67-92
Authors:
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View/Download:11/0
  |  
Submit date:2025/06/06
Asia-Pacific region
audience engagement
disinformation
journalistic practices
newsroom organization
public service broadcasting
public service media
Passing on the“whistle”: Users' creative engagement with platform censorship in an online relay campaign in China
Journal article
Media, Culture and Society,2024
Authors:
Wu, Xiaoping
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  |  
View/Download:10/0
  |  
Submit date:2024/06/11
(social) media discourse analysis
creative engagement
discursive strategies
platform censorship
WeChat Public Account
whistle
Connecting the dots between customer-perceived value of travel vlogs and Generation Z travel intention: The mediating role of online customer engagement
Book chapter
出自: Handbook of Customer Engagement in Tourism Marketing, Cheltenham, UK:Edward Elgar Publishing, 2023, pages: 99-114
Authors:
Jiang, Yangyang
;
Zhang, Xiya
;
Balaji, M. S.
;
Wang, Tenghao
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  |  
View/Download:4/0
  |  
Submit date:2025/04/11
Customer engagement
Customer perceived value
Generation Z
Social media
Travel vlog
Factors Influencing Engagement in Hybrid Virtual and Augmented Reality
Journal article
ACM Transactions on Computer-Human Interaction,2023, volume: 30, issue: 4
Authors:
Li, Yue
;
Ch'Ng, Eugene
;
Cobb, Sue
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  |  
View/Download:5/0
  |  
Submit date:2023/12/27
Additional Key Words and PhrasesVirtual reality
augmented reality
electroencephalogram
engagement
mEEG
mixed reality
presence